Everything clients typically ask before placing their first order. If your question is not here, email us.
We have tried to cover everything that comes up before and during a translation project. Still have a question? Contact us at hello@betty-translation.com.
Ask your questionWe respond to enquiries within one business day. Monday to Friday, 09:00-17:00 CET.
No. Our core is German-market translation, but we work across 45+ language pairs. German is where we have the deepest subject-matter specialist pool.
A certified (sworn) translation carries a signed statement by an officially recognised translator confirming accuracy. Required by German courts, the Standesamt, Auslanderbehorde, and many public authorities.
Most work is priced per source word. Audiovisual is per minute of content. Software localization projects are quoted by scope. All quotes are fixed before work starts.
We use MT-assisted workflows for high-volume standard content with human post-editing. Legal, sworn, and medical translations are done entirely by human translators. We disclose which method applies.
Standard projects complete in 3-6 business days. With the Fast-Track add-on, 24-hour delivery is available for most projects under 2,500 words. Urgent timing must be confirmed before payment.
Yes. All translators sign confidentiality agreements. Additional NDAs available for sensitive projects. Secure file transfer on request.
Word, PDF, Excel, PowerPoint, InDesign, XLIFF, JSON, PO, SRT, and plain text. We return in the same format unless you request otherwise.
You receive a confirmation email. Within one business day we contact you to confirm scope, agree a delivery date, and collect any reference material.
We are based in Heidenau, Saxony, Germany. Address: Siedlerweg 3, 01809 Heidenau. All services are delivered digitally.